Meet a brand, meet a face.
Many faces, many paths
We believe that training is a key element for business development in our industry, because only people really know how to create a spark between a brand and a customer.
Through our simple and effective e-learning platform, we guarantee continuous training for our head office resources and all our teams in the field to ensure they have complete and up-to-date knowledge of the values and distribution policies of the brands that entrust us with their strategy and products.
We know how to transform brand and product content into multimedia training courses, consisting of training pills and skills tests, for the certification of resources on the ground.
We offer various training services: basic, role induction and training for specific projects, in order to provide an all-round service, capable of accompanying the resources involved throughout their growth and of training all the specialists in the field, including in person, with in-store classrooms and dedicated events:
Brand Ambassador
Retail specialist
Trainer
Agent
Sales Consultant
Beauty and Health Consultant
Product Demonstrator
Promoter
Hostess e Steward
Our method
Our training, designed always in conjunction with the customer, does not simply consist of an introduction to the brand and product knowledge. The most important moment is educating yourself about the world and atmosphere your brand wants to recreate, addressing all the aspects that play a key role in achieving your goals.
So our aim is not only to train efficient and effective staff, but also to make the training engaging, interesting, motivating and memorable. In order to do this, we try to replace ‘have to do’ with ‘want to do’, so everyone can feel that they are part of something bigger than themselves and the lead role in their own experience.